Contact Support
For account, billing, sync, or technical support, email us with your device model, iOS version, and a short description of the issue.
Email supportResponse Time
We usually respond within 2 business days. Please do not include sensitive client financial data unless we specifically request it.
Common Topics
- Creating invoices, quotations, payments, and delivery slips.
- Setting up your company profile, logo, taxes, currency, and PDF layout.
- Using reminders for invoices, quotations, and pending bank-deposit payments.
- Syncing documents across your devices or workspace members.
- Managing premium access, subscriptions, and restore purchases.
Before Contacting Us
- Make sure you are using the latest App Store version of Invoice Master.
- Confirm that notifications are enabled in iOS Settings if reminders are not appearing.
- Open the app while connected to the internet if you expect data to sync.
- Try signing out and signing back in if your subscription status does not refresh.
Legal
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